Cathy AI: The AI-Driven Service Design Pioneer
As trailblazers in the service design field, CBi China Bridge has long been committed to identifying and solving the challenges businesses and society face in this rapidly evolving era. In collaboration with Tencent Cloud, we proudly present Cathy AI—an advanced service design AI model built to empower innovation and collaboration.Cathy AI is the intelligent embodiment of Cathy Huang, founder of CBi China Bridge and a renowned leader in the service design industry. With over two decades of experience, Cathy AI integrates her expertise, global insights, and proven methodologies, offering a truly transformative AI-driven experience in service design.
As trailblazers in the service design field, CBi China Bridge has long been committed to identifying and solving the challenges businesses and society face in this rapidly evolving era. In collaboration with Tencent Cloud, we proudly present Cathy AI—an advanced service design AI model built to empower innovation and collaboration.Cathy AI is the intelligent embodiment of Cathy Huang, founder of CBi China Bridge and a renowned leader in the service design industry. With over two decades of experience, Cathy AI integrates her expertise, global insights, and proven methodologies, offering a truly transformative AI-driven experience in service design.
Who Is Cathy AI?
- The “AI Magic Mentor” in service design
- A digital twin of Cathy Huang, enriched with her persona and deep industry expertise
- A knowledge powerhouse equipped with tools, frameworks, and global service design case studies
Cathy AI is not just another AI tool. She is your trusted partner for learning, problem-solving, and inspiring creativity in service design.
Why Choose Cathy AI?
- Vertical Expertise: Focused exclusively on the theories and practices of service design, Cathy AI bridges the gap between knowledge and application in a specialized and impactful way.
- Professional Knowledge: Drawing on hundreds of global real-world cases and Cathy Huang’s 20+ years of experience, Cathy AI provides rich, actionable insights tailored to your needs.
- Humanized Persona: Unlike generic AI tools, Cathy AI replicates Cathy Huang’s approachable and empathetic personality, offering a warm, intuitive, and personalized experience.
What Can Cathy AI Do for You?
- Project Firefighter: Quickly optimize user journeys and resolve bottlenecks in processes.
- Inspiration Station: Access global case studies and trend insights to spark creativity.
- Service Design Crash Course: From beginners to seasoned professionals, Cathy AI makes knowledge accessible at every level.
- Strategic Planner: Design efficient service systems to enable digital transformation and enhance user experiences.
scan the QR code below to begin your journey with Cathy AI!

From Workshops to Customized Solutions
At CBi China Bridge, we are at the forefront of integrating AI with service design.
Through our flagship program, "AI + Service Design: Pioneering Innovation Workshop," we have helped business leaders and teams from diverse industries unlock the potential of AI for service design, from user insights to process optimization.
What We Offer
Customized Consulting Services
Customized “AI + Service Design” consulting solutions to elevate business operations and drive innovation.
Corporate Training
Specialized training programs to equip teams with the tools and methodologies needed for AI-empowered service design.
AI Solutions
Custom-designed AI solutions to build intelligent systems that align with your unique industry needs.

